At Arslan Lawyers we guide clients every day with complaints procedures against banks, insurers and financial institutions. Whether it is about a BKR registration, an EVR registration or an unjustly rejected damage claim: we provide a well substantiated complaint and the right strategy.
(...)Do you have a dispute with your bank, insurer or lender ✓ You can then go to the Complaints Institute for Financial Services (KiFiD) . This is an independent institution that handles consumer complaints about financial products and services. A procedure at the KiFiD is easier than in court, but can lead to a binding decision.